Every message. Already in the right lane.
InboxIQ reads every email that lands in your shared inbox and sorts it before your team opens their laptop — urgent, follow-up, or resolved, routed to the right person automatically.
*All numbers quoted are expected results, not actuals.
One inbox, sorted the moment it arrives
InboxIQ reads intent, tone, and history on every message, then places it in exactly one lane — no folders to configure, no rules to maintain.
Every message read in context
Each incoming message is read in full context — thread history, sender, prior tickets — and scored for urgency in under a second. Nothing waits in a general queue.
The right owner, every time
Messages are handed to the teammate best suited to answer, based on skill, workload, and who owns the account.
A record, not just an archive
Closed threads are logged with an outcome and searchable summary, so nothing has to be re-explained next time.
Teams see the backlog move in week one
Figures from support and ops teams running InboxIQ across shared inboxes of 5 to 80 people.
*All numbers quoted are expected results, not actuals.
From inbox to owner in five steps
The same path runs on every message, whether it's the first of the day or the five-hundredth.
Message arrives
InboxIQ connects to your existing shared address — no forwarding rules or migration required.
AI reads the context
It weighs sender history, thread tone, and open tickets to understand what's actually being asked.
Requests more information if needed
When a message is missing something essential, InboxIQ replies to ask for it — so the thread arrives complete rather than stalling in a queue.
Priority is assigned
The message is placed in Urgent, Follow-up, or Resolved, visible to the whole team in real time.
Routed to an owner
The right teammate is notified with full context attached, so replying takes seconds, not a search.
Put your inbox in three lanes, not one pile.
Connects to your existing shared inbox in minutes — schedule a working session to see it sort your own messages.